Please note that this website is no longer updated.

For the latest local health and care information, visit

Information that has been held previously by NHS Barking and Dagenham Clinical Commissioning Group (CCG), NHS City and Hackney CCG, NHS Havering CCG, NHS Newham CCG, NHS Redbridge CCG, NHS Tower Hamlets CCG and NHS Waltham Forest CCG transferred to the new CCG, NHS North East London CCG, on 1 April 2021.

The new CCG has become the new controller for the data held by the superseded organisations. For further information about how NHS North East London CCG processes personal data, please refer to the organisation’s privacy notices. If you have any further questions about the use of data by NHS North East London CCG, please contact

This site will be archived and no longer available from 31st October 2021.


Contact us

Havering CCG can be contacted at:

6th floor
North House
St Edwards Way
Romford RM1 3AE

Telephone: 020 3416 5905
Follow us on Twitter @BHR_CCGs

Our office is a ten minute walk from Romford Station. Nearest car parks are Angel Way and Como Street car parks, and Havering Town Hall is a five minute walk.

Key contacts

If you have questions about your medication, please speak to your GP. The CCGs cannot provide patients with individual advice on their prescribed medication. 

Media enquiries

For media enquiries, email or call 020 3688 1216. This number is only for use by journalists. The media team are unable to assist with general enquiries. Please contact the main CCG switchboard number for general enquiries.

General enquiries

Here are some useful numbers which may help you with your enquiry.

  • For urgent (not emergency) medical advice 24 hours day, please contact NHS 111 by dialling 111
  • North East London Foundation Trust (NELFT) (switchboard number for mental health and community services) Tel: 0300 555 1200
  • Mental Health Direct (24 hour service for people needing mental health advice or help) – Tel: 0300 555 1000
  • Complaints team: 020 3688 1666
  • Continuing Healthcare email: or tel: 020 3416 5905
  • Individual Funding Requests (IFR) Tel: 020 3688 1290
  • GP, Dental, Ophthalmology and Pharmacy (general queries and complaints) – Tel: 0300 311 2233
  • Primary Care Support (Medical Records / Medical Card / Patient Registration) – Tel: 0333 014 2884
  • For domestic collection of patient's clinical waste/needle yellow box when full - Tel:  contact 0330 122 4220 (Medisort)
  • Patient advice and liaison service (PALS) for Barking, Havering and Redbridge University Hospitals NHS Trust - Tel: 01708 435454
  • Complaints about Barking, Havering and Redbridge University Hospitals NHS Trust - Tel: 01708 435032
  • Complaints and PALS for Barts Health NHS Trust - Tel: 020 3594 2020

Numbers for GP practices:

  • Clinical Waste for GP Practices (NHS England) Tel: 020 7932 3100
  • GP IT Help Desk – Tel: 020 3416 5900
  • GP IT Smart Cards - Tel: 020 3182 3073 or 01708 574 061


Page last updated 20 February 2020